Terms of Service

You must be at least 13 years old to use the Service. If you are under 18, your institute owner or a parent / guardian must accept these Terms on your behalf. By using the Service you represent that you meet these requirements.

• You are responsible for keeping your login credentials confidential.
• You are responsible for all activity that occurs under your account.
• Notify us immediately at support@padhaios.com if you suspect unauthorised access.
• Each account is personal and may not be shared or transferred without our consent.

Institute owners (account holders who create and manage an institute on PadhaiOS) are responsible for:

• Obtaining any consents required to enrol students, including consent from parents or guardians for minors.
• Ensuring that the institute's use of the Service complies with applicable Indian laws and regulations.
• The accuracy of data entered into the platform, including fee amounts, attendance records and test scores.
• Not sharing enrollment codes or access links beyond their intended recipients.

You agree not to:

• Upload unlawful, harmful, defamatory or infringing content.
• Attempt to access another institute's data.
• Reverse-engineer, decompile or scrape the Service.
• Use the Service to send unsolicited communications or spam.
• Interfere with the availability or security of the Service or its underlying infrastructure.

Violation of these rules may result in immediate termination of your account without refund.

Paid plans are billed as described on the pricing page. Payments are processed by Razorpay and are subject to Razorpay's terms and privacy policy. PadhaiOS does not store card numbers or bank account details.

Fees for the current billing period are non-refundable except where required by applicable Indian consumer-protection law. We reserve the right to change plan pricing with reasonable advance notice.

The Starter plan is provided free of charge subject to the student limits described on the pricing page.

The PadhaiOS platform, including its software, design and documentation, is owned by PadhaiOS Inc. and protected by Indian and international intellectual-property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose.

Institute owners retain ownership of all data, files and content they upload. By uploading content you grant us a limited licence to store and process it solely to provide the Service.

PadhaiOS is a management and communication tool. We make no representation that use of the Service will improve academic performance, test results or any other educational outcome.

To the fullest extent permitted by Indian law, PadhaiOS Inc. shall not be liable for indirect, incidental, special or consequential damages arising from use of the Service. Our total aggregate liability in any calendar year shall not exceed the total fees paid by the institute in that year.

We aim for high availability but do not guarantee uninterrupted access. We may suspend the Service for maintenance with reasonable notice where practicable.

You may delete your account at any time. We may suspend or terminate accounts that violate these Terms or for any other legitimate reason with reasonable notice. On termination, your data will be handled as described in our Privacy Policy.

These Terms are governed by the laws of India. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in India. We encourage you to contact us first at support@padhaios.com to resolve any dispute informally.

We may revise these Terms from time to time. We will notify institute owners of material changes via email or an in-app notice. Continued use of the Service after changes become effective constitutes acceptance.